Oops... an error occurred, please try again in a few seconds

Pricing Features Login Sign up

Effective December 24, 2015

Privacy Policy

This Privacy Policy describes the policies and procedures of Pikoya Ltd. in connection with the rendering of the services of the URLTrimmer, ("we" or "us") on the collection, use and disclosure of information about you and the traffic generated by your site on www.urltrimmer.com (the "Site") and the services, features, content or applications offered by us (collectively with the Site, the "Services"). We receive information about you from various sources, such as: (i) when you register for the Site and the Services, through your user account with us (the "Account"); (ii) when you use the Services; and (iii) when other users visit links in your account ("Redirect Users"). When you use the Services, you are consenting to the collection, transfer, storage, disclosure and other uses of your information as described in this Privacy Policy. The information you provide may be transferred, processed and/or accessed by us in any country where we (or our service providers) operate.


This Privacy Policy covers the treatment of the information gathered by us when you are using or accessing the Services. This Privacy Policy also covers our treatment of any information about you that our business partners share with us through tools such as Google Analytics and Webmaster, or that we share with our business partners. This Privacy Policy does not apply to the practices of other businesses that we do not own or control, including other companies' websites, services and applications ("Third Party Services") that you can access through the Services, such as Facebook or Twitter, or to individuals that we do not manage or employ. While we attempt to partner with only those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Services. We encourage you to review the privacy policies of any Third Party Services you access. We may amend this Privacy Policy from time to time. The use of information we collect is subject to the Privacy Policy in effect at the time such information is used, so please review this Privacy Policy periodically. When we change the Privacy Policy in a material manner, we will notify you by posting an announcement on the Services or sending you an email and we will indicate when those changes will become effective. You are agreeing to be bound by any changes to the Privacy Policy when you use the Services after those changes become effective.


The information we collect is primarily used to provide the Services, to process and complete any transactions, to respond to inquiries, to personalize and improve the Services, to monitor and analyze usage and trends of the Services, to provide you with related, relevant information, and for any other purpose for which the information was collected. In connection with certain aspects of the Services, we may request, collect and/or display some information about you. We collect the following types of information from our users.

User Information:

When you create an Account, we will collect personal information from you, such as your name and/or your organization name and your email address. We may use your contact information to send you information about our Services. You may unsubscribe to receiving certain messages through your Account settings, although we reserve the right to contact you when we believe it is necessary, such as for administrative and account management purposes. Note regarding children: We do not knowingly collect personal information from children. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible. Any person using the Site can, at any time, opt-out of receiving promotional information by clicking the Unsubscribe link provided in such communications. You may, at any time, update/correct your personal information previously submitted, by logging into your Account and changing your user profile setting.

URL Information:

The Services allow you to shorten uniform resource locators ("URLs"). We collect and store both the original URL and the shortened URL (the "URLTrimmer Generated Link") and, if you are logged in to your Account, we will associate that information with your Account. We also collect and store the time and date on which you shortened the original URL.

Metrics and Analytics:

We may directly collect analytic data, or use third-party analytics tools, to help us measure traffic and usage trends for the Services. These tools collect information sent by your browser, including the paged you visit and other information that assists us in improving the Site and the Services. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user. We collect information about accesses (such as clicks) of every URLTrimmer Generated Link. This information includes, but is not limited to: (i) the IP address and physical location of the devices accessing the URLTrimmer Generated Link, (ii) the referring websites or services, and (iii) the time and date of each access. These metrics and analytics are used by us and our partners to improve the Site and Services by, for example, providing value-added features.

User Content:

Some features of the Services allow you to provide Content to the Services, such as URLs, shortened URLs, Curated URLs, written descriptions of URLs, comments, images, videos audio clips, written post and comments, information , data, text, photographs, scripts, graphics, and interactive features (the "Content"). All Content submitted by you to the Services may be retained by us, even after you terminate your account, and may continue to be shared by third parties, as described in this Privacy Policy.

Information Collected Automatically:

We automatically receive and record information from your web browser when you interact with the Services, such as your IP address, browser type, your general location and cookie information. This information may be used to help us understand how users transit a website, to fight spam/malware, to facilitate collection of data concerning your interaction with the Services and for other similar purposes. We also automatically receive and record information that your mobile device transmits when you access the Services, like a device identifier, device settings, and operating system. This information is used to facilitate your access and use of the Services, to access and use other Third Party Services, and for other similar purposes. We will collect information about your general location (such as your city and state) when you visit the Site (which is derived from your IP address) and we may use various technologies to determine your location (if you enable this feature), when you access and use the Services through a mobile device. We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.

Cookie Policy:

Cookies are small pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser, track use of the Site and improve your user experience. Our cookies do not, by themselves, contain any personal information about you, and we do not combine the general information collected through cookies with your personal information to tell us who you are. Our cookies are set to automatically expire after twelve (12) months from the date of your last log-in to the Site. This Privacy Policy covers the use of cookies by us only and does not cover the use of cookies by any Third Party Services. We do not control when or how third parties place cookies on your computer, such as when you visit the website from a URLTrimmer Generated Link.


The Services are designed to help you share information with others. As a result, much of the information generated through the Services is shared publicly or with third parties. URLTrimmer Generated Links and Usage Information: To the extent you requested us to provide you with information on the traffic generated by your URLTrimmer Generated Links or with respect to your Redirect Users, and only receipt of such request from you, we will collect that information and share it with you. In the absence of such request, no information regarding your Redirect Users are saved on our servers or shared with any third party. We collect information regarding general use of the Services, which may be shared in anonymized and/or aggregated form (in other words, non-personally identifiable) with our customers and business partners, like with the owners of the URLs that are shared through the Services. This information enables them to better understand how people use their products and services, to learn about the interests their users have and how our Services interoperate with their services, to do product development, marketing optimization and research, and to improve the relevancy of any online advertisements or marketing that is displayed through their services (or to tailor it to your interests). Please also remember that if you choose to provide information about you using certain features of the Services, then that information is governed by the privacy settings of those particular features and may be publicly available to others. Information We Share With Your Consent: We will share information about you when you instruct us to do so, such as when you share URLTrimmer Generated Links or content with others through the Services or if we notify you that the information you provide will be shared in a particular manner and you provide such information (like sharing/posting it with a Third Party Service). Information Shared with Our Service Providers: We may employ and contract with people and other entities to perform certain tasks on our behalf and under our direction (our "Service Providers"). We may need to share information about you with our Service Providers in order to provide products or services to you. Unless we tell you differently, our Service Providers do not have any right to use the information we share with them beyond what is necessary to assist us. Information Disclosed Pursuant to Business Transfers: We will not rent or sell your information to third parties outside our company (and its parent company, subsidiaries or affiliates) without your consent, except for an event of an acquisition, sale of company assets, or other situation where user information would be transferred as one of our business assets. In such a case, the acquirer of our company may continue to use your information as set forth in this policy. Information Disclosed for the Protection of Us and Others: We reserve the right to access, read, preserve, and disclose any information as it reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce our Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety of our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.


If you are a registered user, you can access information associated with your Account by logging into the Site. This information includes a history of the URLTrimmer Generated Links we created for you and access to the metrics pages for those URLTrimmer Generated Links. You can deactivate your Account at any time through your Account settings page. If you deactivate your Account, you will no longer be able to access or use the Services. If you have concerns about any unauthorized usage of your Account, please contact us at www.urltrimmer.com/contact_us and we will disable future shortening activity on your Account.


Your Account information is protected by a password for your privacy and security. You can prevent unauthorized access to your account by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account. We endeavor to protect the information we collect about our users using industry-standard security processes and controls, however, despite these efforts, (i) no computer system is immune from intrusion; and (ii) information transmitted to the Site may need to pass through many systems in order to process such information. Therefore, we do not guarantee or warrant that the measures we take to protect the information we collect will prevent unauthorized access to the information about you that is stored by us. In the event we experience a breach of security, we will promptly notify you if your personal information has been compromised, in accordance with applicable law.


If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to: www.urltrimmer.com/contact_us. We will make every effort to resolve it.